Business Systems Manager

Primary Purpose of the Role

As our Business Systems Manager, you’ll be responsible for the effective delivery, management and direction of all Ashcourt IT systems, ensuring that systems are up to date, licensed and fit for purpose within our bustling organisation. Beyond the day-to-day management of systems, you’ll coordinate updates, improvements and changes to keep things well configured to the needs of the business.

You’ll need proven experience within a business systems role, with strong knowledge of IT change projects and experience managing, large Enterprise platforms. You will be supporting system-specific direct reports, so confidence in supporting and leading high-performing self-sufficient team members is a must! You'll also need to be a credible representative of systems across Ashcourt, with the ability to work with a wide range of stakeholders, communicating complex concepts in simple terms.

This role is an amazing opportunity to set a high benchmark for systems management within IT, in the context of an innovative company.

Key Accountabilities

(The key responsibilities of the role against which performance is measured)

· Evaluate functionality of systems

· Consult users to ascertain needs an ensure user needs are understood

· Schedule upgrades

· Provide user training, support and advice

· Testing and modifying systems to ensure that they operate reliably

· Design maintenance procedures and ensure they work operationally

· Manage backups and ensure disaster recovery is optimised

· Training new staff

· Understand best practice from an operational perspective and ensure systems meet those needs.

· Develop systems and users to ensure system functionality is maximised

· Implement new systems from inception and system identification through to fully operational

· Managing and designing data migration from old to new systems

· Managing SQL database and managing data interrogation tailored to user requirements.

  • Any other duties as required






(What are the qualifications required for this role)

Degree level qualification

Good communicator and team worker


First Aid / Fire Marshall Trained





Company Procedures 



Ashcourt Commercial Software Usage – Sage / Eque2



First Aid / Fire Marshall Training



Specific Skills/Knowledge



(What are the skills required to sustain this role)

Knowledge of our current systems including:




SAGE Payroll


Eque 2



Fuel Soft

Sales Force

Reporting Procedures


Strong organisational skills, administrative and planning experience.

Excellent interpersonal and networking skills, with the ability to communicate effectively with all levels of personnel

Excellent time management

Ability to work on own initiative as well as part of a team


Strong Attention to Detail


Ability to Handle Confidential Information


Excellent multi-tasker